It might turn out that I need to spend a month or more in the southern hemisphere some time soon. I blame redstar.




Genghis


The Social Customer Manifesto

Defining "You"
In the old world, you were defined by what you consumed*. In the new world, you are defined by what you create. *- your credit report, your vehicle, etc.

VRM Update and Overview, May 2008
Headed down to Mountain View for the Internet Identity Workshop, which starts today. Looking forward to both catching up with a number of old friends, as well as having some great conversation with a number of new ones. I'll be...

The Cuckoo
I have a strong positive predisposition to rational contrarians, and generally like those who use a combination of fact and story to challenge the current status quo. So, I was very much taken with Alec Muffet's most recent post regarding...

Red:Green Cards: Instant Conference Speaker Feedback for iPhone
Red:Green Cards Originally uploaded by christophercarfi. A couple of years ago, Jerry Michalski introduced a number of people to the concept of "Red:Green Cards," which are described thusly: Ever wish you could talk back to the speaker at a conference?...

This...Is (Cerado On) CNN
Cerado got some coverage on CNN yesterday, in a segment about how fast-moving companies are using outsourcing. Check it out.

One Eyed, One Horned Flying Purple People Keepr
Purple People Eater Originally uploaded by David Kelly. Michael Rindley is building his own "people keeper" because he says "social networking applications are handy, but what I’d really rather have is a personal CRM system." What would your people keep(e)r...

Hot Links: Social Media, Customers, and Business Models
"Evaluating New Social Technologies" - Some key tidbits from Groundswell (thanks to Steve G. at PrimeRevenue for the tip) "A remarkable number of business people trying to reach consumers tend to forget, they ARE consumers" - Sage words from Paul...

California Dreamin'
Just back from a great time at the Dream Machines confab at the Half Moon Bay Airport. Hundreds of vehicles, dozens of planes, stellar weather. A great way to spend a Sunday. Link to full Dream Machines photoset here

Reaching Out: Four Retail Companies That Are Reaching Out with Blogs and Social Media
Embracing blogs to connect with a company's network of customers is fait accompli for the tech industry, but what about the rest of the planet that doesn't put its every movement up on Twitter? Here are four retailers that are...

Brotherly Love
In Philadelphia today and tomorrow, co-hosting a two-day social media and CRM 2.0 workshop for a customer with my good friend Paul Greenberg. Other things going on today: the Pennsylvania Primary and Earth Day. It's a busy one!
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05.18.2008

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  Copyright 2008 by Booker